Shipping and Delivery Policy

Order Processing Time

All orders are shipped within 2-5 business days. If any unforeseen circumstances prevent us from meeting this timeframe, we will notify you as soon as possible.

How Packages are Shipped

All packages are shipped via USPS First Class or Priority Mail at the sole discretion of Shanti Kai. If you wish to have your order guaranteed to ship Priority or Express, or through another carrier (such as FedEx), please Contact Us or email info@shantikai.com with your request. We will let you know if we can accommodate the request and what the associated cost would be.

Local Pickup

If you are local to the Honolulu, HI area, you may choose to pick up your order to save on shipping cost. Once the order is ready, we will notify you via email or text to arrange a pickup time.

International Shipments

International shipping amounts shown on this website are estimates only, and may be higher or lower for your actual order. We will contact you to let you know if there is a difference in shipping amount. You may also contact us with your shipping address and order details to get an accurate shipping
quote.

Backordered Items

Orders that contain items on backorder will ship when the backordered items are available. You may request separate shipments for an additional shipping charge, contact us for details.

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